We’ve got you covered!
No worries – if you purchased device protection before June 16, 2014 you’re still covered when your device is down or missing.
Change to the TELUS Device Protection Plan Administrator
The TELUS Device Protection Plan (DPP) is now being administered by Asurion . This change took effect as of February 14th, 2017 and is part of our ongoing efforts to put customers first by offering the best post-sale programs.
Asurion is committed to providing the same great service our customers are used to and there will be no changes to the program terms and conditions or coverage.
Customers will continue to be supported by the same toll free number: 1-866-281-4537
How it works
Protect your smartphone from loss or damages not covered under the manufacturer’s warranty with the TELUS Device Protection Plan. If your device is lost, stolen or damaged, you’ll receive a comparable replacement in 1 – 2 business days.